Bank of America agrees to pay $2M over customer recorded calls

SAN DIEGO – Bank of America will pay nearly $2 million to settle a lawsuit alleging it violated state law by failing to timely disclose its automatic recording of phone calls with members of the public, San Diego County District Attorney Bonnie Dumanis announced Tuesday.

Under the terms of the court-approved judgment, which was entered without admission of liability, Bank of America will pay civil penalties totaling $1,635,000, and will reimburse the prosecutors’ investigative costs of $240,000.

Dumanis said her Consumer Protection Unit worked with similar units of the Los Angeles, Riverside, Ventura and Alameda District Attorneys’ Offices to reach the settlement.

The San Diego County District Attorney’s Office will receive $327,000 of the civil penalties and $48,000 of the costs.

Bank of America agrees to pay $2M over customer recorded calls

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